We currently do not accept returns or exchanges, as every Zoe + Zelda piece is made-to-order just for you. This helps us reduce waste and stay aligned with our slow fashion values. Each item is printed especially for the style and size you select, so once it's made — it's yours!

We know it’s a different approach than fast fashion, but we believe it's worth it — for the planet, for creativity, and for a more intentional shopping experience.

If something’s off, we’ll absolutely make it right. Whether there’s a print error, incorrect item, or anything else production-related, we’re here to help.

Please contact us within 7 days of receiving your order and include the following:

• Your order number
• Clear photos of the item and the issue
• A quick note about what went wrong
  

📩 Send us an email at hello@zoeandzelda.com and we’ll get back to you as quickly as possible to resolve it with a replacement if needed.

Under Article 16(c) and (e) of the Directive 2011/83/EU, the right of withdrawal may not apply to personalized or made-to-order goods. Therefore, we reserve the right to refuse returns at our sole discretion.